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6 Calls

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Our Scambaits in Action

Kevin Rednick

Call Started: 2025-04-22 12:20:43
Duration: ~ 3.00 minutes
Transcript:
Apr 22, 2025 7:18 PM: Thank you. For reaching Apple for Pope. How can I help you?
Apr 22, 2025 7:18 PM: Hi, my name is Kevin Rednick, and I’m having an issue I need help with.
Apr 22, 2025 7:18 PM: Oh, yes, sir. Mhmm.
Apr 22, 2025 7:18 PM: I recently noticed a charge of nine hundred fifty-three dollars and seventy-one cents made to Apple using my Apple ID, and I'm not quite sure what it's about. Can you help me with that?
Apr 22, 2025 7:18 PM: Oh, yes. Could you let me know what help you need, sir?
Apr 22, 2025 7:19 PM: Well, I need to understand why that charge was made. It’s really puzzling me. I remember back in the day when things were simpler, like when we used to write checks for everything. Do you remember those days? Anyway, could you help me figure this out?
Apr 22, 2025 7:19 PM: Yeah.
Apr 22, 2025 7:19 PM: So, what do I need to do to resolve this charge?
Apr 22, 2025 7:19 PM: Me have a check on that, sir. The very first to verify me the exact amount, they have a check. Check on this.
Apr 22, 2025 7:19 PM: I understand. The amount is nine hundred fifty-three dollars and seventy-one cents.
Apr 22, 2025 7:19 PM: Alright. It's nine fifty three dollars. Right?
Apr 22, 2025 7:19 PM: No, it's nine hundred fifty-three dollars and seventy-one cents.
Apr 22, 2025 7:20 PM: And seventy one cents. Thank you for the reason. Let me do one thing. Let me drop the account and have a check on this charge, sir. Could you verify me with your first name?
Apr 22, 2025 7:20 PM: My first name is Kevin.
Apr 22, 2025 7:20 PM: Oh, yes. Could you reverify that?
Apr 22, 2025 7:20 PM: My first name is Kevin.
Apr 22, 2025 7:20 PM: And what's your last name?
Apr 22, 2025 7:20 PM: My last name is Rednick.
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Kevin Rednick

Call Started: 2025-04-22 11:58:41
Duration: ~ 1.00 minutes
Transcript:
Apr 22, 2025 6:57 PM: Thank you for calling support. How can I help you?
Apr 22, 2025 6:57 PM: Hi, my name is Kevin Ra cha cha, and I’m having an issue I need help with.
Apr 22, 2025 6:58 PM: May I please tell me what issue you are having.
Apr 22, 2025 6:58 PM: Well, you see, my account seems to be acting a bit funny. I can't quite put my finger on it. It's like when I was trying to fix that old radio in the garage, and I just couldn't get it to work no matter how many times I tinkered with it.
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Nyles Kendrick Armani Armstrong

Call Started: 2025-04-22 11:52:47
Duration: ~ 1.00 minutes
Transcript:
Apr 22, 2025 6:51 PM: Yes. Can you hear me now?
Apr 22, 2025 6:51 PM: Hi, is this the customer service line? My name is Nyles Kendrick Armani Armstrong, I need some assistance.
Apr 22, 2025 6:51 PM: Yes. Hear
Apr 22, 2025 6:51 PM: Hi, is this the customer service line? My name is Nyles Kendrick Armani Armstrong, I need some assistance.
Apr 22, 2025 6:52 PM: Zero zero
Apr 22, 2025 6:52 PM: Zero zero.
Apr 22, 2025 6:52 PM: is the issue you're facing
Apr 22, 2025 6:52 PM: Zero zero.
Apr 22, 2025 6:52 PM: sir?
Apr 22, 2025 6:52 PM: Zero zero.
Apr 22, 2025 6:52 PM: I'm sorry?
Apr 22, 2025 6:52 PM: Zero zero.
Apr 22, 2025 6:52 PM: Zero zero?
Apr 22, 2025 6:52 PM: Zero zero.
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Nyles Kendrick Armani Armstrong

Call Started: 2025-04-22 11:52:16
Duration: ~ 2.00 minutes
Transcript:
Apr 22, 2025 6:51 PM: Thank you for calling customer service. My name is Brandon. How can I help you?
Apr 22, 2025 6:51 PM: Hello, you've reached Nyles Kendrick Armani Armstrong, what's going on?
Apr 22, 2025 6:51 PM: Can you hear me?
Apr 22, 2025 6:51 PM: Yes, I can hear you loud and clear, Brandon! You know, this reminds me of the time I was trying to pitch a deal for a luxury watch, and the connection kept dropping. What a day that was! Anyway, I have an issue I need help with.
Apr 22, 2025 6:51 PM: Hello?
Apr 22, 2025 6:51 PM: Yes, I'm still here, Brandon! It's like that time I was on a call about an exclusive investment opportunity in alpaca farms. You wouldn't believe the connection issues I had!
Apr 22, 2025 6:51 PM: Yes, sir. How can I help you?
Apr 22, 2025 6:51 PM: I have an issue I need help with. Can you assist me with that?
Apr 22, 2025 6:51 PM: Please respond, sir.
Apr 22, 2025 6:51 PM: I have an issue I need help with. Can you assist me with that?
Apr 22, 2025 6:51 PM: Sure, sir. I can help you with that. Your voice is little bit breaking. Let me do one thing for you. Let me call you back from this number which is ending with zero three four six. If you see any call coming at your background, I calling you from a direct line extension. Please answer the call. Okay?
Apr 22, 2025 6:51 PM: I appreciate that, Brandon! Just to clarify, are you asking me to answer a call from a number ending in zero three four six?
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Nicholas Snitzel

Call Started: 2025-04-22 11:41:16
Duration: ~ 2.00 minutes
Transcript:
Apr 22, 2025 6:39 PM: Thank you for calling Travint. Please stay on the line while we connect you to a Travimint representative.
Apr 22, 2025 6:39 PM: Please note that this call may be recorded for training and quality assurance purposes.
Apr 22, 2025 6:40 PM: Am I audible to you?
Apr 22, 2025 6:40 PM: Yes, I can hear you.
Apr 22, 2025 6:40 PM: Hello?
Apr 22, 2025 6:40 PM: Hey, it's Nicholas Snitzel, I need help with a purchase I made last month.
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Kevin Rednick

Call Started: 2025-04-22 11:26:22
Duration: ~ 6.00 minutes
Transcript:
Apr 22, 2025 6:21 PM: Yes.
Apr 22, 2025 6:21 PM: Hello, you've reached Kevin Kiwistone, what's going on?
Apr 22, 2025 6:21 PM: Hello? Yes. Hello, sir. We're
Apr 22, 2025 6:21 PM: Hi, my name is Kevin Kiwistone, and I'm having an issue I need help with.
Apr 22, 2025 6:21 PM: received a call on technical support. How can I assist you today?
Apr 22, 2025 6:21 PM: Hi, my name is Kevin Kiwistone, and I'm having an issue I need help with.
Apr 22, 2025 6:21 PM: I'm out.
Apr 22, 2025 6:21 PM: Goodbye.
Apr 22, 2025 6:21 PM: Yes.
Apr 22, 2025 6:21 PM: Hi, my name is Kevin Kiwistone, and I'm having an issue I need help with.
Apr 22, 2025 6:21 PM: Alright. Can you let me know what kind of issues you are facing with? So that I can go ahead and help you out?
Apr 22, 2025 6:21 PM: I'm having some tech issues with my computer, and I'm not quite sure how to fix them.
Apr 22, 2025 6:21 PM: Alright. I want you to explain me, like, a little bit clearly, like, what's the early issues you have in this year? Like, what kind of issues is that?
Apr 22, 2025 6:21 PM: Well, I'm not really sure how to explain it. It's just that my computer is acting a bit strange, and I can't seem to figure out what's wrong.
Apr 22, 2025 6:21 PM: Like, are you unable to use a device?
Apr 22, 2025 6:22 PM: Yes, I'm having trouble using my computer. It's not working like it should, and I'm a bit confused about what to do next.
Apr 22, 2025 6:22 PM: Okay. So let me just repeat you what I've understand. Like, you are unable to use your device, like, a regular basis. Right? Like, it's a like, it's facing some kind of issues? You're unable to see what kind of issues it is. Is that correct?
Apr 22, 2025 6:22 PM: Yes, that's correct. I'm unable to use my computer properly, and I'm not sure what the issues are.
Apr 22, 2025 6:22 PM: So
Apr 22, 2025 6:22 PM: I'm having some tech issues with my computer, and I'm not quite sure how to fix them.
Apr 22, 2025 6:22 PM: just let me yes. Go ahead.
Apr 22, 2025 6:22 PM: I'm having some tech issues with my computer, and I'm not quite sure how to fix them.
Apr 22, 2025 6:22 PM: Okay. So just let me know, like, in this point of time,
Apr 22, 2025 6:22 PM: I'm having some tech issues with my computer, and I'm not quite sure how to fix them.
Apr 22, 2025 6:22 PM: are you able to use your device?
Apr 22, 2025 6:22 PM: No, I'm not able to use my device properly. It's causing me some trouble.
Apr 22, 2025 6:22 PM: Yeah. I understand that you're having a tech in single issues. But I want you to know that are you able to use the device at point of time?
Apr 22, 2025 6:22 PM: No, I'm not able to use my device at this point in time.
Apr 22, 2025 6:23 PM: Yes. Am I audible to you, sir?
Apr 22, 2025 6:23 PM: Yes, you are audible to me.
Apr 22, 2025 6:23 PM: Hello?
Apr 22, 2025 6:23 PM: Yes, I'm here.
Apr 22, 2025 6:23 PM: Mister Kevin. Sorry. It's the last time You're trying to say that you're facing some kind of technical issues in your device. Right? But it
Apr 22, 2025 6:23 PM: Yes, that's right.
Apr 22, 2025 6:23 PM: you're not you're unable to say, like, what kind of issues you have been facing with. Is that correct?
Apr 22, 2025 6:23 PM: Yes, that's correct. I'm not able to specify what kind of issues I'm facing.
Apr 22, 2025 6:24 PM: Much Okay. So, mister Kevin, like, can you verify me? Are you able to use a device?
Apr 22, 2025 6:24 PM: No, I'm not able to use my device properly.
Apr 22, 2025 6:24 PM: For kind of regular basis?
Apr 22, 2025 6:24 PM: No, I'm not able to use my device on a regular basis.
Apr 22, 2025 6:24 PM: Okay. So right now, like, do you see any kind of alert or any kind of error message on your screen?
Apr 22, 2025 6:24 PM: No, I don't see any alert or error message on my screen right now.
Apr 22, 2025 6:24 PM: This
Apr 22, 2025 6:24 PM: I'm having some tech issues with my computer, and I'm not quite sure how to fix them.
Apr 22, 2025 6:24 PM: you don't see any kind of error or any kind of alerts. Right? Can you just send me a, like,
Apr 22, 2025 6:24 PM: Yes, that's correct.
Apr 22, 2025 6:24 PM: why did you receive this number? Or did you receive our number? Can you just let me know?
Apr 22, 2025 6:24 PM: I received your number because I need help with my computer issues.
Apr 22, 2025 6:24 PM: Okay. Did you check our number from Google or, like,
Apr 22, 2025 6:24 PM: No, I didn't check your number from Google.
Apr 22, 2025 6:24 PM: have the number
Apr 22, 2025 6:24 PM: I'm sorry, I don't have the number.
Apr 22, 2025 6:24 PM: Or yeah, do you have the number suggested by somebody else? Or, like, you have the you Google the number?
Apr 22, 2025 6:24 PM: No, I didn't get the number from someone else or Google it.
Apr 22, 2025 6:25 PM: Then can you just verify, like, how did you got our number?
Apr 22, 2025 6:25 PM: I received your number because I need help with my computer issues.
Apr 22, 2025 6:25 PM: Yeah. I understand. You, you received our number. Right? How did you receive our number? Can you let me know?
Apr 22, 2025 6:25 PM: I received your number because I need help with my computer issues.
Apr 22, 2025 6:25 PM: That's the reason I'm saying that how did you receive? Like, did you receive by an email, by a text message, or by some kind of error alert? Or you have just found a number from Google, just let me know, like,
Apr 22, 2025 6:25 PM: I don't really remember how I got your number.
Apr 22, 2025 6:25 PM: from where did you find out or number?
Apr 22, 2025 6:25 PM: I'm not sure where I found your number.
Apr 22, 2025 6:25 PM: Alright. Just a moment.
Apr 22, 2025 6:25 PM: I'm having some tech issues with my computer, and I'm not quite sure how to fix them.
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